Terms of service

Terms of Service

Overview
Welcome to DogZio! The terms "we", "us" and "our" refer to DogZio. DogZio operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). DogZio is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 - Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may be asked to provide certain information such as your email, billing, payment and shipping information, and you represent that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products
We have made every effort to display our products accurately. However, colors or product appearance may differ depending on your device and settings. We do not warrant that the quality of any product will meet your expectations. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities offered to any person, region or jurisdiction.

Section 3 - Orders
When you place an order, you are making an offer to purchase. DogZio reserves the right to accept or decline your order for any reason. Your order is not accepted until DogZio confirms acceptance, and we must receive and process your payment first. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase and payment information. You represent that the payment information you provide is true and that you are authorized to use the payment method.

Section 5 - Shipping and Delivery
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 - Intellectual Property
Our Services, including all trademarks, brands, text, images, graphics, reviews, video and audio, and their design and arrangement, are owned by DogZio, its affiliates or licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, republish, download or transmit any material without our prior written consent. DogZio's names, logos and slogans are trademarks of DogZio and may not be used without permission.

Section 7 - Third-Party Links and Tools
You may be given access to third-party tools and links we neither monitor nor control. We provide access to these "as is" without warranties or endorsement. Any use of optional third-party tools or sites is entirely at your own risk.

Section 8 - Relationship with Shopify
DogZio is powered by Shopify. Any sales and purchases you make are made directly with DogZio. Shopify is not responsible for any aspect of any sales between you and DogZio, and you release Shopify and its affiliates from all claims arising from your purchases and transactions with DogZio.

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